www.livingxtra.com respects your privacy and is committed to protecting personal information collected from you through our website. This privacy policy governs the way we collect and use information, and by using the services on our website (‘Services’) you agree to be bound by this policy. All references within this policy to ‘we/us/our’ refer to www.livingxtra.com.
This Privacy Policy is in addition to any other terms and conditions applicable to the web site. Specific privacy terms contained in any documents made available by us should be read together with this Privacy Policy.
We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. You should review this Privacy Policy periodically so that you are updated on any changes.
We do not make any representations about third party websites that may be linked to the website.
When you use the Services, you will have the option to provide us with personal information, such as your email address, so that we may keep you informed. We use this to provide the Services.
When visiting our website, we may place one or more cookies (a small file that is stored by your browser to recognize you and store your preferences) on your computer. This helps us to improve our Services by personalizing information you may want. You may adjust the settings on your browser to refuse cookies but some of the Services may not work if you do so.
In order to provide you with services, answer your enquiries, deal with your requests or improve the services we offer you, we may collect and process the following personal information about you:
We may use personal information in the following ways:
If you prefer not to receive emails about our Services, you may opt-out of such communications by following the instructions at the bottom of any of our emails.
We use third parties to serve advertisements on our website and these third parties may use cookies or other means to help measure the effectiveness of their advertisements. Our website may also include links to other unrelated websites and/or contact forms to other unrelated parties which may collect personal information. Our privacy policy does not extend to these third parties or other websites and we recommend that users refer directly to these parties regarding their privacy policies before supplying personal details to these companies.
No financially sensitive information is collected during the registration process. User credit card information is required only during the payment process for which the user is routed to the secure payment gateway hosted by an official bank or well-known source. www.livingxtra.com does not store any credit card related information provided by the user during the payment process.
At LivingExtra (“LivingExtra” or “we” or “us” or “our“), we appreciate your use of and contributions to our websites, our mobile and desktop applications, our other listings and/or our related services (collectively known as the “Services,” or, each individually, a “Service“). LivingExtra respects your privacy and is committed to protecting your personal information.
This is our privacy policy and we will comply with it, as well as applicable in the law, when we gather and use information from users of the Services. We encourage you to read this privacy policy to understand what we do with the information we collect from you.
Advertising-Supported Business Model
The Services and our extensive set of features are generally funded through advertising. This advertising revenue helps keep LivingExtra available for our personal user community. It also allows us to explore and build new features.
We strive to make advertisements relevant and useful to you. Therefore, we may serve advertisements to you based on the information we collect from you or in relation to your interaction with the Services.
We pledge to be transparent about the information we monitor and collect from you. We keep information private between you and LivingExtra, except as explained below.
Collection of Information
When you use the Services, we collect a variety of information.
Information you provide. When using the Services, you may provide information about yourself, such as name, address, phone number, email and details around a potential transaction. This may occur, for example, when you register on the Services, claim a car, correspond with a car dealer or agent via the Services, or complete other forms, such as a loan request. You may also provide information about a third party through the Services, for example, if you share a car or classifieds listing with a recipient via email. We may combine this information with other information we collect from your interaction with the Services or from other companies.
In addition, when you order products or services through the Services, LivingExtra may collect your credit/debit card information. This information is secured using industry-standard encryption technology. LivingExtra will use this information solely to complete your order and will not share this information with outside parties, except to the extent necessary to complete the order or comply with applicable law.
Cookies are bits of electronic information that can be transferred to your computer or other electronic device to uniquely identify your browser. When you use the Services, we may place one or more cookies on your computer or other electronic device. We may use cookies to connect your activity on the Services with other information we store about you in your account profile or your prior interactions on the Services to, for example, store your preferences. The use of cookies helps us improve the quality of the Services to you, by identifying information which is most interesting to you, tracking trends, measuring the effectiveness of advertising, or storing information you may want to retrieve on a regular basis, such as your favorite cars ads or classifieds listing. At any time, you may adjust settings on your browser to refuse cookies according to the instructions related to your browser. However, if you choose to disable cookies, many of the free features and Services will not operate properly. Also, the pages on the Services may include Web beacons or pixels, which are electronic files to count users who have visited that page, to track activity over time and across different Web sites, to identify certain cookies on the computer or other electronic device accessing that page, or to collect other related information, and this information may be associated with your unique browser, device identifier, or Internet Protocol address. We may, for example, implement a pixel on the pages of the Services where you view a certain advertisement so that we can track whether you visit a Web site associated with that advertisement at a later time.
Third-party Cookies and Web beacons. We work with service providers and advertising networks to track and manage cookie information and your activities while you’re using the Services and your online activities over time and across different websites. For example, third-parties may use cookies to deliver advertisements to you based on your visit to the Services. For additional information, please refer to the section below entitled, “Behavioral Advertising.” You may opt-out of cookie tracking and analysis from any of these service providers and advertising networks by Opting-Out of Collection of Information, which is explained further below.
Some pages of the Services may use third-party Web beacons from other affiliate websites In addition to our use of the data to analyze visitor activity on the Services, Other affiliate websites may use anonymous information about your visit in order to improve its products and services and to provide advertisements about goods and services that may be of interest to you.
We have implemented Google Analytics remarketing, which tracks and manages cookie information so that we and third-party service providers can better deliver advertisements that are relevant and useful to you on the Services and various websites across the Internet. We have also implemented Google Analytics display network impression reporting to better understand how ad impressions and ad services are related to visits to our sites. You can customize ads or opt-out of these services using the Google Ads Settings.
In general, LivingExtra uses the information collected from you to communicate with you and operate our Services. LivingExtra also uses this information to respond to your requests and present you with advertising that we believe will be of interest or useful to you.
Your privacy is important and we are committed to protecting information that identifies you personally, where you have chosen to keep it private (“Personal Information”). We will only share Personal Information that you provide outside the public areas of the Services in the following circumstances:
When you provide public information without identifying yourself, we will protect your personal identity as described above. If your account profile does not identify you personally, LivingExtra won’t reveal your identity to third parties except in accordance with this policy. You should keep in mind that the information that you choose to provide in a public area of the Services (such as your profile page or the discussion forums) will not be protected by this privacy policy because you have made an active choice to make that information public. We are not responsible for any Personal Information you choose to submit in any public area of the Services.
When we deliver ads based on data about your use of the Services, we keep your identity anonymous. We won’t identify you personally to third parties, except in accordance with this privacy policy. Of course, if you choose to respond to an advertised offer with your name and contact information, you will no longer be anonymous to the advertiser. Further, while we do not share your Personal Information with third parties unless permitted above, LivingExtra may share aggregate anonymous information with third-parties. This information does not personally identify individuals, but instead provides a helpful understanding of the people who prefer certain types of information and services.
LivingExtra strives to provide open and transparent information about the related markets. For example, we make available past sales prices for cars, and allow any user to post a question or answer about a given car. Many times, this information is already publicly available. As long as discussion surrounds cars and not individuals, we intend to keep this information freely available through the Services. Where a professional participates in the LivingExtra communities, we may also allow users to comment on the professional, such as the lender ratings in LivingExtra Loans.
You may receive email from LivingExtra for a variety of reasons – for example, if you took an action through the Services, you signed up for a regular report, or you posted your car for sale and a buyer sent you a message. We respect your desire to manage email correspondence. If you have an account with LivingExtra, you can select your preferences through your account settings. Also, you can manage your receipt of some types of communication by following the instructions included in the email we send you. Please note that, even if you unsubscribe from certain email correspondences, we may still need to email you with important transactional or administrative information.
We may participate in behavioral advertising. This means that, for example, when you use the Services, we or third party service providers or advertisers may use cookies (that they collect or that we provide to them) or other similar technologies to collect information about your use of the Services (including mobile applications) or your online activities over time and across different Web sites. Collected information may include the content you view, the date and time that you view this content, and the Web site that referred you to the Services, and this information may be associated with your unique browser, device identifier, or Internet Protocol address. These practices help tailor advertisements that are relevant and useful to you. These tailored advertisements may appear on the Services or on other websites, applications or properties.
In addition, if you have provided your email address to us, we may use a scrambled, unreadable form (a hash) of your email address to deliver tailored advertisements to you on the Services or on other websites, including via Facebook’s Custom Audience Feature or other similar Facebook tools. We will not share your email address with Facebook.
You may opt-out of cookie tracking and analysis as described in the section below entitled ‘Opting Out of Collection of Information’. The Services do not otherwise respond to ‘do not track’ signals.
LivingExtra third-party ad servers, ad network providers, and third-party advertisers (the “ LivingExtra Ad Providers”) may provide you with advertisements that you may see on the Services or on other affiliated websites. To improve the relevancy and help measure the effectiveness of such advertisements, the LivingExtra Ad Providers may use cookies, Web beacons, or similar technologies. These are used to record users’ activity, such as the pages visited, and to learn what types of information are of most interest to the users.
LivingExtra Ad Providers. Use of these technologies by LivingExtra Ad Providers is subject to their own privacy policies and is not covered by our privacy policy. For more information regarding the choices you have about these technologies (such as opting-out).
LivingExtra marketing service providers. If you do not want LivingExtra and its marketing services providers to follow your usage of our Services via cookies and Web beacons, you can opt-out of Cookies/Web beacons from: comScore, Google Analytics, Omniture and Yahoo! Opting-out of these services does not mean you will no longer receive online advertising. It does mean that the service from which you opted-out will no longer deliver ads tailored to your Web preferences and usage patterns. Please note that, if you opt-out and later delete your cookies, use a different browser, or use a different computer or other electronic device, you will need to renew your opt-out choices.
LivingExtra can provide you with helpful information based on where you are. If you tell LivingExtra where you are (e.g., by allowing your mobile device to send LivingExtra your location), LivingExtra may use that information to provide you with location-based information and advertising. If you wish to deactivate this feature, you can disable location services on your mobile device.
Throughout the Services, we may link to the websites of other companies and/or individuals. Further, certain functionalities on LivingExtra may involve the distribution of your listing information to third-party websites. These third-party websites may collect Personal Information about users on those websites, and LivingExtra’s privacy policy does not extend to these external websites and third parties. Please refer directly to these third parties and websites regarding their privacy policies.
LivingExtra will not knowingly collect personally identifiable information from any person under the age of 18. The Services are not designed to attract the attention of persons under the age of 18.
Personal Information will be processed and stored by LivingExtra in databases hosted in its servers or affiliates servers. LivingExtra has taken reasonable steps to protect the information users share with us, including, but not limited to, setup of processes, equipment and software to avoid unauthorized access or disclosure of this information. No transmission of information via the Internet can be entirely secure, however, so please always use caution when submitting Personal Information.
We will retain your Personal Information for as long as you have an active account, as needed to provide you with the Services, to comply with our legal, financial reporting, or compliance obligations, and to enforce this privacy policy.
You can access, update, and delete Personal Information you provide to LivingExtra in your account profile by logging into your account or emailing us at contact@livingxtra.com,. While we are ready to assist you in managing the Personal Information you provide to us, we cannot always delete records due to financial reporting, compliance, or other reasons.
If you have any questions about this privacy statement, or the privacy practices of LivingExtra, please email us at contact@livingxtra.com.
Please note that this policy may be amended from time to time. You should check back for the most current version before relying on any of the provisions in this privacy policy. By using the Services, you agree to the terms of this Privacy Policy.
